We understand your circumstances can change and you may need to cancel and reschedule an appointment. If this happens, please note the following:

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• If you need to cancel/reschedule more than 24hrs from your appointment you will NOT incur any cancellation fee.
• If you cancel/reschedule within 24 hours of your scheduled appointment, regrettably, you will incur a cancellation fee equal to 50% of the cost of your booked treatment. If that appointment can be filled the fee may be waived.
• If you fail to show for your appointment, regrettably, you will incur a no-show fee equal to 100% of the cost of your treatment.